New Contextual AI Platform enables custom model manipulation and advanced analytics for global enterprises
Speaking the same language as your customers is essential for any successful global business to thrive. As customers become increasingly diverse and businesses expand to new markets, companies must be able to communicate effectively with their markets in multiple languages. Translating customer touch points correctly is a key part of building and maintaining customer relationships to ensure a global presence, while allowing them to connect with customers in their preferred language.
AI has created new opportunities and challenges traditional enterprise work. In our latest webinar, Spence Green, CEO of Lilt, delved into the risks and trade-offs of investing in an AI strategy and how to leverage it to drive enterprise-level changes.
Our latest webinar with Lilt’s customer, the Federal Bureau of Investigation (FBI), highlighted the use of generative AI to enhance government performance and translation operations. To kick us off, Jesse Rosenbaum, Vice President of National Security at Lilt, dives into the technology behind Lilt and how AI is enabling increased translation efficiency and scalability.
Video content has become increasingly important in the customer journey, as it provides a way to engage customers at every stage of the experience. To meet this increasing demand, many content creators are looking towards AI-powered solutions to help create high-quality and engaging video content. Hosted by CaptionHub and Lilt, our recent webinar focuses on the role of AI in making subtitling and translation services more accurate and efficient.
Travel and hospitality is a global industry where customer experience is at the forefront of its success. With businesses operating in a wide range of countries and languages, they need to be able to communicate effectively with customers and partners from all over the world. After all, traveling knows no borders and speaks every language.
With hundreds of languages spoken worldwide, companies have increasingly relied on hiring bilingual and multilingual staff to bridge the communication gap. In fact, companies like Air Canada boast that over 60% of their employees are bilingual. However, this increased demand has made language-skilled staff a scarce resource in the industry. This has led travel businesses to seek alternative solutions to maintain excellent customer service without breaking the bank. That's where AI solutions for translation and multilingual content generation come in.
Anyone working on content or translation knows how powerful and effective language can be. Whether it's crafting engaging blog posts, optimizing SEO strategies, or scaling local campaigns, the right words are powerful enough to make a significant impact on reach and engagement.