We’re so thankful to all of our customers, translators, and partners for supporting us in our mission to make the world's information accessible to everyone. This month, we shared a new case study with the US Air Force, held a global hackathon, and announced our new Helpshift Connector.
Software localization services adapt your current platforms to attract new users in global locations. Localizing your software means adapting not only the text, but also the UX design, units of measurement and currency, and technical capabilities for each locale.
The result? A seamless and personalized customer experience accessible by all customers and prospects, regardless of their native language or locale. Learn more.
Lilt’s newest Connector with Helpshift allows customers to provide personalized customer support in the customers’ native language via live chat.
Using Instant Translation, support agents can translate messages from customers and instantly respond in their language. More sensitive or complicated support questions can be routed for Verified Translation, all within the Helpshift interface.