Lilt Awarded ISO 9001 and ISO 17100 Certifications

by Allison Yarborough
2 Minute Read

Lilt Awarded ISO 9001 and ISO 17100 Certifications

Certifications Validate Lilt’s Ability to Adhere to Rigorous Translation Production Standards and Requirements

San Francisco, CA - June 9, 2022 - Lilt, the leading Global Experience (GX) platform enabling organizations to build and deliver multilingual experiences, has been awarded two distinct ISO certifications by the Association of Translation Companies (ATC), including ISO 9001 (quality management) and ISO 17100 (translation services).

By meeting the extensive criteria of these certification standards, Lilt proves its commitment to providing customers with quality translation services and excellent customer service. These certifications were obtained through extensive external audits performed by ATC, a language services ISO certification organization.

“We are thrilled to announce our new ISO certifications,” said Samantha Reiss, VP of Production at Lilt. “We have invested substantial resources in elevating our translation services quality control systems, and these certifications provide objective validation of our ability to manage and deliver high quality enterprise translation programs at scale.”

ISO 9001, the international standard for quality Management Systems, ensures that quality sits at the heart of a business’s structure, processes, and objectives.  It demonstrates a commitment to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, as well as meeting customer satisfaction. ISO 17100 is the international standard for Translation Service Management Systems. It ensures standardized processes and resources throughout the entire translation lifecycle. 

Lilt’s ISO certification validates the company’s quality and workflow standards not only for customers, but also for linguists worldwide. It demonstrates an established workflow and working environment that is compliant with the most robust of enterprise standards.

 For more information about Lilt and its translation solutions, please reach out to contact@lilt.com.

• • •

About Lilt

Headquartered in San Francisco, Lilt is the leading global experience platform, enabling organizations to build and deliver multilingual experiences at scale across every step of the global customer journey through its translation technology and services.  The Lilt Platform uses AI and automation to make the localization process faster, better, and simpler, bringing human-powered, technology-assisted translations to global enterprises. Lilt gives industry-leading organizations like Intel, ASICS, Emerson, UIPath, and Canva everything they need to scale their global experience programs and go-to-market faster. Lilt has additional global offices across North America, Europe, and Asia. Visit us online at www.lilt.com or contact us at contact@lilt.com.

Lilt’s New State of Global Experience Report Reveals That Only 12 Percent of Companies’ Digital Customer Touchpoints Are Fully Multilingual

4 Minute Read

Lilt's New State of Global Experience Report Reveals That Only 12 Percent of Digital Customer Touchpoints Are Fully Multilingual With 70% of respondents reporting that less than half of their customer touchpoints are multilingual, the Global Experience is fragmented and in need of more enterprise support San Francisco, CA - May 24, 2022 - Lilt, the leading global experience platform enabling organizations to build and deliver multilingual experiences, today announced the results of their 2022 State of Global Experience report. With over 1,800 responses from various departments, companies, and geographies, the survey and report aim to capture the strategies, pain points, and best practices of global customer experience and engagement.

Read More

Lilt Raises $55 Million Series C To Scale Its Vision For Global Experience

4 Minute Read

Lilt Raises $55 Million Series C To Scale Vision For Global Experience Led by Four Rivers, this new funding will support the company’s plans for product development, international expansion, additional R&D and team growth San Francisco, CA - April 7, 2022 - Lilt, the leading global experience platform, today announced it has raised $55 million in Series C funding, bringing the company’s total raised to $92.5 million. The round was led by Four Rivers, joined by new investors Sorenson Capital, CLEAR Ventures and Wipro Ventures, and with participation from existing investors Sequoia Capital, Intel Capital, Redpoint Ventures and XSeed Capital. The company plans to expand its research and product development, international footprint, and team with the new funding.

Read More