What is your role at Lilt? I work on sales, marketing and customer success at Lilt. I’m incredibly excited by our product and its potential, so I’m thrilled to be working alongside our translators and sharing our technology with the world.
5 min read There’s a new pressure to stand out throughout the entirety of a customer’s journey with a brand. Today’s customers have infinite options; from simple selections like ice cream brands, to increasingly complex business software offerings. The job of a customer success leader is to make sure customers have the best all-around experience with your brand, so that they not only choose you, but stay with you long-term.