In today's digital world, providing multilingual support is mandatory for global enterprises to create successful customer experiences. In fact, according to a recent report, the highest impact customer touchpoint is customer support. However, only 60% of professionals believe their company effectively localizes it.
Lilt Launches Dual Method Connectors Lilt Provides Dual Method Instant and Verified Translation in Craft, Zendesk, and Figma Connectors San Francisco, CA - September 21, 2022 - Lilt, the leading global experience platform, today announced the launch of the Craft Content Management System (CMS) Connector. This adds to Lilt's dual method Connector portfolio, which also includes Zendesk and Figma Connectors. Dual method Connectors support both Instant and Verified Translation, allowing Lilt to immediately return a localized version of customer content while simultaneously sending that same content to Lilt's in-house translators for localization with a quality guarantee.